Our delivery system at Sing Up/MixPixie is really simple. We work really closely with Royal Mail to make sure that we get your order to you as soon as possible.
We make each and every CD from MixPixie HQ and know how important it is that your CD arrives on time. We will let you know of any delivery charges prior to the acceptance of your order.
Each Sing Up/MixPixie CD is made, packaged and posted individually. If you’ve ordered more than one copy, even as part of the same order, each album will be posted separately.
General despatch information
- The despatch date is the day we give your orders to Royal Mail, NOT the day it will be delivered.
- Your order is likely to arrive much faster if you use a postcode!
- You can check that you have the correct postcode by using the Royal Mail's postcode finder www.royalmail.com
- If any of the details you have given us in your delivery address are incorrect, you can’t hold us responsible if it's not received!
All our CDs are posted by First Class or Airmail. The postage cost is inclusive of the stamp and packaging.
First Class Postage timings
|Order Placed (UK)||Order Completed by Mixpixie||Estimated arrival|
|Before 2pm Monday-Friday||Same day||The Royal Mail advise that 90% of first class post in the UK will arrive the following day, unfortunately the other 10% can take up to three days.|
|After 2pm Monday-Thursday||Following day|
|After 2pm Friday||Following Monday|
|Saturday & Sunday||Following Monday|
|Public Holidays||Following working day|
The Royal Mail advise that 90% of first class post in the UK will arrive the following day, unfortunately the other 10% can take up to three days.
If possible, please allow three working days from despatch for CDs to arrive. After all, it is better for a present to arrive two days early than one day late! If your order hasn’t arrived after three days, PLEASE let us know. We would rather send a replacement CD than leave you disappointed.
International Postage Timings
|Europe||Allow 5 working days|
|All destinations outside Europe||Allow 7 working days|