Delivery Information

Our delivery system at Sing Up/MixPixie is really simple. We work really closely with Royal Mail to make sure that we get your order to you as soon as possible.

Delivery

We make each and every CD from MixPixie HQ and know how important it is that your CD arrives on time. We will let you know of any delivery charges prior to the acceptance of your order.

Each Sing Up/MixPixie CD is made, packaged and posted individually. If you’ve ordered more than one copy, even as part of the same order, each album will be posted separately.

General despatch information

Please note:

  • The despatch date is the day we give your orders to Royal Mail, NOT the day it will be delivered.
  • Your order is likely to arrive much faster if you use a postcode!
  • You can check that you have the correct postcode by using the Royal Mail's postcode finder www.royalmail.com
  • If any of the details you have given us in your delivery address are incorrect, you can’t hold us responsible if it's not received!

All our CDs are posted by First Class or Airmail. The postage cost is inclusive of the stamp and packaging.

First Class Postage timings

First class postage timings for items ordered from MixPixie
Order Placed (UK) Order Completed by Mixpixie Estimated arrival
Before 2pm Monday-Friday Same day The Royal Mail advise that 90% of first class post in the UK will arrive the following day, unfortunately the other 10% can take up to three days.
After 2pm Monday-Thursday Following day
After 2pm Friday Following Monday
Saturday & Sunday Following Monday
Public Holidays Following working day

The Royal Mail advise that 90% of first class post in the UK will arrive the following day, unfortunately the other 10% can take up to three days.

If possible, please allow three working days from despatch for CDs to arrive. After all, it is better for a present to arrive two days early than one day late! If your order hasn’t arrived after three days, PLEASE let us know. We would rather send a replacement CD than leave you disappointed.

International Postage Timings

International postage timings for items ordered from MixPixie
Destination Recommendation
Europe Allow 5 working days
All destinations outside Europe Allow 7 working days
Mix pixie Sing up

Are you a teacher looking to make a school CD?!

Sing Up have teamed up with MixPixie to bring you this fabulous site where you can make your own truly personalised school CD full of recordings from your school concerts. Here, we'll professionally print your bespoke CD using our fantastic album designs with a superb finish for you and your school.

You will then be able to sell these albums through this site or at school making it a great way to raise funds for your department or school. You can find out more about fundraising and making your CD in the 'How it works' tab.

So what are you waiting for? Let's get started!

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